Please check your program’s timeline to make sure you are not reserving the loan too early.

Reminder you should be qualifying the borrower prior to reserving the loan so that
you lock the correct rate/option and meet the timelines, including reservation to underwriting certification. 

HFA Preferred Conventional Loan Programs have specific reservation/lock times (10-8).

Please check at
Click on the Rate/Offerings or GUIDE & DOCS Tabs.